Privacy Policy

Last updated: January 10, 2026

At प्रसंग (Prasang), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal Information

When you place an order or contact us, we may collect:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (processed securely through Razorpay)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send promotional emails (with your consent)
• Prevent fraudulent transactions
• Comply with legal obligations

Payment Information Security

We use Razorpay as our payment gateway. All payment information is processed securely through Razorpay's PCI DSS compliant platform. We do not store your complete credit card or debit card information on our servers. Razorpay handles all payment data in accordance with industry security standards.

Data Sharing and Disclosure

We may share your information with:

• Payment processors: Razorpay for processing payments
• Shipping partners: To deliver your orders
• Service providers: Who help us operate our business
• Legal authorities: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but this may affect some functionality of our website.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal data

To exercise these rights, please contact us at prasang051@gmail.com

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for 7 years to comply with tax and accounting regulations.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: